December 6-8, 2017
West Coast

Dave Colville

Nestlé Waters North America

2:35 PM Leveraging IT to Drive a Better Customer Experience

Companies banking on innovation to drive growth must take a customer-centric approach to technology as customer experience becomes a top priority for top brands across the globe. From social to mobile to big data to machine learning, the role of IT in customer experience has evolved rapidly. During this panel-focused discussion, we will explore the evolution of IT in customer experience with a group of seasoned IT executives who are leveraging IT to drive a better customer experience. Join this panel discussion as we explore:
  • Leveraging technology to deliver a meaningful, seamless customer experience
  • Building a relationship of trust and transparency to improve customer experience
  • Supporting and advocating for customers, internally and externally
  • Focusing on core capabilities and goals for growth through customer-centric initiatives

1:45 PM Strengthening Your Cybersecurity Posture

Every CIO needs to assess and understand the organization’s cyber security posture. As cyber threats increase and become more sophisticated, cybersecurity is an issue that cannot be ignored. During our cybersecurity panel, join security experts from GoPro and Netflix DVD for a focused panel discussion on optimizing the enterprise’s cybersecurity posture in light of some of the largest security breeches to day. We’ll be joined with top-level CIOs, including from the US Army, for an engaging CIO/CISO talk highlighting the cyber security measures that must be in place to protect the enterprise and the consumer. During this panel discussion, we’ll explore:
  • The recent cyber threats targeting enterprises and organizations
  • How to assess your organization’s cyber security posture
  • How to optimize cybersecurity measures
  • The true cost of a cybersecurity event – what it’s really going to cost you

Check out the incredible speaker line-up to see who will be joining Dave .

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